A Bolt of Lightning in the Dark

Part II of my story of the importance of process, detailing what technology we used to turn what had been a very ad-hoc, manual process into a workflow that actually worked. # Saturday, September 10, 2016

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Part II of my story of the importance of process, exploring how technology made it possible to build a more durable work process for a small team. # Saturday, April 9, 2016

This Request Is Already Overdue

Part I of my story of the importance of process, and how iterative workflow improvements in my new department helped me keep my sanity. # Wednesday, March 30, 2016